Booking information + cancellation fees
BEST PRICE GUARANTEE
With a direct booking you benefit from
– personal advice
– flexibility for special requests
– best price guarantee
– last minute offers at short notice
– cash discount
– better cancellation conditions compared to booking platforms
Book without risk
At the moment, no regulations, no tests, no vaccination certificates and no masks are necessary.
In case of a positive Corona test or a border closure, a free cancellation is possible for all tour participants until the day of arrival.
We recommend that you take out European Travel Insurance which also includes Corona-related cancellation (even if only suspected).
A few days before your arrival you will receive an email with the latest information for your arrival and stay.
Corona: In case of a positive Corona test or a border closure, a free cancellation is possible for all travel participants until the day of arrival. At the moment there are no restrictions regarding Corona in Austria neither for entry nor during the stay.
All other cancellation reasons:: Up to 21 days prior to arrival no cancellation fee, 21 days to 10 days prior to arrival 50% of the room rate, 10 days to day of arrival, no show, late arrival, early departure 100% of the room rate.
Christmas/New Year: Until 15.11. no cancellation fee, 16.11. until 3 weeks before arrival 50% of the room rate, 3 weeks until day of arrival, no show, late arrival, early departure 100% of the room rate.
There is no refund for meals not taken.
The prices are per person per night with half board and the listed services, excluding visitor’s tax. Reduction for room with breakfast € 10,- per person/night. For pets we charge a final cleaning (one-time fee). The prices are valid for stays of 3 days or more.
All rooms have a bathtub with integrated shower or a walk-in shower, WC, hairdryer, safe, WLAN, cable TV, telephone and mostly a balcony. Reductions for children and for the 3rd and 4th person in the same room or family room. There is a surcharge for double rooms with single occupancy. We also offer allergy-friendly rooms with vinyl flooring.
Bathrobes and slippers are available at the reception. WLAN is free of charge in the hotel lobby and in all hotel rooms. Lactose-free, vegetarian, low-salt or gluten-free food available on request. The hotel entrance, dining room and rooms are barrier-free and accessible by lift. This is also wheelchair accessible (for normal wheelchairs, extra wide wheelchairs are unfortunately not suitable).
Payment methods: cash, EC card, Visa, Master Card, JBC or SFR. The Austrian Hotel Contract Conditions AGBH of 2006 apply. In case of early departure or late arrival, the full room rate will be charged. There are no refunds for meals not taken. Austrian Hotel Contract Conditions AGBH of 2006 .
The prices are valid according to the offer – an adjustment is possible depending on the price development of the CPI 2022. We recommend taking out travel cancellation insurance: European Travel Insurance
European Travel Insurance
We recommend that you take out travel cancellation insurance: European Insurance. With the European travel insurance you are also covered if you or a close relative fall ill with Covid 19 shortly before your trip, have to go into quarantine or experience symptoms of Covid 19, even if the test is then negative (medical certificate required). You will find all the details in the current information letter from Europ. Versicherung.
However, there is no cancellation cover if you cannot or do not want to go on the trip because you are a high-risk patient or you are worried – even as a high-risk patient – about infection due to increasing numbers of cases at the holiday destination.