Booking information + cancellation fees


You will only receive the current best price if you enquire directly or book directly via our form or via our homepage.

With a direct booking you benefit from

– personal advice
– flexibility for special requests
– best price guarantee
– last minute offers at short notice
– cash discount
– better cancellation conditions compared to booking platforms

Book without risk

We recommend that you take out European Travel Insurance which also includes cancellation due to illness.

A few days before your arrival you will receive an email with the latest information for your arrival and stay.


Cancellation:: Up to 21 days prior to arrival no cancellation fee, 21 days to 10 days prior to arrival 50% of the room rate, 10 days to day of arrival, no show, late arrival, early departure 100% of the room rate.

Christmas/New Year: Until 15.11. no cancellation fee, 16.11. until 3 weeks before arrival 50% of the room rate, 3 weeks until day of arrival, no show, late arrival, early departure 100% of the room rate.

There is no refund for meals not taken.


The prices are per person per night with half board and the listed services, excluding visitor’s tax. Reduction for room with breakfast € 10,- per person/night. The prices are valid for stays of 3 days or more.

All rooms have a bathtub with integrated shower or a bathtub with a walk-in shower or a walk-in shower, WC, hairdryer, safe, WLAN, cable TV, telephone and mostly a balcony. Reductions for children and for the 3rd and 4th person in the same room or family room. There is a surcharge for double rooms with single occupancy. We also offer allergy-friendly rooms with vinyl flooring.

Bathrobes and slippers are available at the reception. WLAN is free of charge in the hotel lobby and in all hotel rooms. Lactose-free, vegetarian, low-salt or gluten-free food available on request. The hotel entrance, dining room and rooms are barrier-free and accessible by lift. This is also wheelchair accessible (for normal wheelchairs, extra wide wheelchairs are unfortunately not suitable).

For pets we charge a final cleaning fee (one-time fee). We ask for your understanding that it is only possible to bring your pet with you after prior notification (already when booking the room). Please note that dogs are not allowed in the dining room. Hotel lobby, house bar etc. is no problem.

Payment methods:
cash, EC card, Visa, Master Card, JBC or SFR. The Austrian Hotel Contract Conditions AGBH of 2006 apply. In case of early departure or late arrival, the full room rate will be charged. There are no refunds for meals not taken.

The prices are valid according to the offer – an adjustment is possible depending on the price development of the CPI 2022. We recommend taking out travel cancellation insurance: European Travel Insurance

European Travel Insurance

We recommend that you take out travel cancellation insurance: European Insurance. With the European travel insurance you are also covered if you or a close relative fall ill before your trip. You will find all the details in the current information letter from Europ. Versicherung.

FAQ - Häufig gestellte Fragen und Antworten

Wir haben genügend Parkplätze rund ums Hotel zur Verfügung. Eine Reservierung ist nicht notwendig.

Ja – wir haben einen Lift, welcher in alle Stockwerke und auch ins Tiefparterre fährt wo sich die Sauna, Infrarot und Dampfbad befindet. Ebenso wie der Skiraum mit beheizten Schuhtrocknern.

Wir sind ca. 3 Gehminuten von der Fußgängerzone in Seefeld entfernt. Zum Bahnhof sind es ebenfalls ca. 3 Gehminuten. Die Haltestelle für den kostenlosen Dorfbus ist ca. 250 m entfernt. Die Haltestellen der Regions- und die Skibusse sind ca. 350 m entfernt. Spazieren, Wandern, Radfahren und E-Bike können Sie direkt ab unserem Hotel. Der Hauptausgangspunkt am Seekirchl von Seefeld zum Langlaufen ist ca. 10 Gehminuten gemütlich durch die Fußgängerzone zu erreichen.  Das Skigebiet Geigenbühel (Kinder + Anfänger) ist zu Fuß erreichbar (ca. 300 m).

Die  Zimmer der Kategorie B, Juniorsuite A und A2 sind ohne Teppichboden. Die Hotelsuiten haben im Wohnzimmer einen Vinylholzboden und im Schlafzimmer Teppich.

Ein Teil unserer Hotelsuiten sowie alle Zimmer der Kategorie B2 haben eine begehbare Dusche.  Alle anderen Zimmer haben eine Badewanne mit integrierter Dusche und Glaswand ODER eine Badewanne mit begehbarer Dusche.

Wir haben Holzgitterbetten (60×120 cm), sowie Maxi Cosy, Kinderhochstühle, Buggys, Rodeln und Bobs in begrenzter Anzahl zur Verfügung.

Eine kleine Kinderspielecke befindet sich im Erdgeschoss, in mittelbarer Nähe des Speisesaals.

Wlan steht Ihnen im gesamten Hotel zur Verfügung.

Hunde sind in unserem Hotel willkommen. Wir berechnen entweder eine täglich Gebühr (bei Kurzaufenthalten) oder eine einmalige Endreinigungsgebühr.

Wir haben einige wenige Tische zur Verfügung, wo Sie Ihren Liebling zum Essen mitnehmen können. Wir empfehlen diesen Tisch bei Ihrer Reservierung gleich mitzubuchen da wir nicht immer garantieren können, ob diese Tisch frei sind. Im Speisesaal direkt sind keine Hunde erlaubt.

Salzlos, Gluten- und Lactosefreie Kost werden angeboten. Bei Diätküche oder ähnlichem können wir keine festen Zusagen machen.

Check-in ist normalerweise ab 15.00 Uhr und am Abreistag bitten wir Sie, die Zimmer bis 11.00 Uhr zu räumen.

Bademäntel und Badeschuhe erhalten Sie direkt an der Rezeption.

Wir haben einen absperrbaren Fahrradraum, wo Sie auch gleichzeitig Ihr E-Bike aufladen können.

Wir haben eine begrenzte Anzahl E-Bikes zum Ausleihen (gegen Gebühr) direkt hier im Hotel.

Im Hotel haben wir kein Hallenbad. Als Gast unseres Hauses genießen Sie den gratis Eintritt in das große Olympiaerlebnishhallenbad von Seefeld. Täglich von Montag bis Donnerstag.

Wir haben eine finnische Sauna, ein kleines 2 Personen Dampfbad und Infrarotstühle für Ihre Entspannung im Hotel.

FAQ - questions and answers

We have plenty of parking spaces available around the hotel. A reservation is not necessary.

Yes – we have a lift which goes to all floors and also to the ground floor where you will find the sauna, infrared and steam bath. As well as the ski room with heated boot dryers.

We are about 3 minutes walk from the pedestrian zone in Seefeld. It is also about a 3-minute walk to the train station. The stop for the free village bus is about 250 m away. The stops for the regional and ski buses are about 350 m away. You can walk, hike, cycle and e-bike directly from our hotel. The main starting point at the Seekirchl of Seefeld for cross-country skiing can be reached comfortably in about 10 minutes on foot through the pedestrian zone.  The skiing area Geigenbühel (children + beginners) is within walking distance (approx. 300 m).

The rooms of category B, junior suite A and A2 are without carpet. The hotel suites have vinyl wood flooring in the living room and carpet in the bedroom.

Some of our hotel suites and all rooms in category B2 have a walk-in shower.  All other rooms have a bathtub with integrated shower and glass wall or a bathtub with a walk-in shower.

We have wooden cots (60×120 cm), as well as Maxi Cosy, highchairs, buggies, toboggans and bobsleds available in limited numbers.

A small children’s play corner is located on the ground floor, in the immediate vicinity of the dining room.

Wifi is available throughout the hotel.

Dogs are welcome in our hotel. We charge either a daily fee (for short stays) or a one-time final cleaning fee.

We have a few tables available where you can bring your pet for dinner. We recommend that you book this table when you make your reservation, as we cannot always guarantee whether these tables are free. Dogs are not allowed in the dining room itself.

Salt-free, gluten-free and lactose-free food is offered. We cannot make any firm commitments for dietary cuisine or similar.

Check-in is normally from 3.00 p.m. and on the day of departure we ask you to vacate the room by 11.00 a.m.

You can get bathrobes and slippers directly at the reception.

We have a lockable bicycle room where you can also charge your e-bike at the same time.

We have a limited number of e-bikes for hire (for a fee) right here in the hotel.

We do not have an indoor swimming pool at the hotel. As a guest of our hotel, you enjoy free admission to the large indoor Olympic pool in Seefeld. Daily from Monday to Thursday.

We have a Finnish sauna, a small 2-person steam bath and infrared chairs for your relaxation in the hotel.