Booking information + cancellation fees
BEST PRICE GUARANTEE
You will only receive the current best price if you enquire directly or book directly via our form or via our homepage.
With a direct booking you benefit from
– personal advice
– flexibility for special requests
– best price guarantee
– last minute offers at short notice
– cash discount
– better cancellation conditions compared to booking platforms
Book without risk
We recommend that you take out European Travel Insurance which also includes cancellation due to illness.
A few days before your arrival you will receive an email with the latest information for your arrival and stay.
CANCELLATION FEES
Cancellation:: Up to 21 days prior to arrival no cancellation fee, 21 days to 10 days prior to arrival 50% of the room rate, 10 days to day of arrival, no show, late arrival, early departure 100% of the room rate.
Christmas/New Year: No cancellation fee until October 15th; 15% from October 16th to 32 days before arrival; 50% of the room price from 31 to 22 days before arrival; 100% of the room price for cancellations 21 days to the day of arrival, no-shows, late arrivals, and early departures.
There is no refund for meals not taken.
Bookinginformations
Prices are per person per night including breakfast buffet or half board, as well as the listed services. The local tax of € 5.00 per person per night is also included. Discounts are available for rooms with breakfast only.
All rooms have a bathtub with integrated shower or a bathtub with a walk-in shower or a walk-in shower, WC, hairdryer, safe, WLAN, cable TV and mostly a balcony. Reductions for children and for the 3rd and 4th person in the same room or family room. There is a surcharge for double rooms with single occupancy. We also offer allergy-friendly rooms with vinyl flooring.
Bathrobes and slippers are available at the reception. WLAN is free of charge in the hotel lobby and in all hotel rooms. Lactose-free, vegetarian, low-salt or gluten-free food available on request. The hotel entrance, dining room and rooms are barrier-free and accessible by lift. This is also wheelchair accessible (for normal wheelchairs, extra wide wheelchairs are unfortunately not suitable).
Payment methods: cash, EC card, Visa, Master Card, JBC or SFR. The Austrian Hotel Contract Conditions AGBH of 2006 apply. In case of early departure or late arrival, the full room rate will be charged. There are no refunds for meals not taken.
The prices are valid according to the offer – an adjustment is possible depending on the price development of the CPI 2022. We recommend taking out travel cancellation insurance: European Travel Insurance
We charge a one-time cleaning fee for your pet. Please understand that bringing your furry friend is only possible with prior notification (when booking your room).
Please note that dogs are not allowed in the dining room. We do have tables where you are welcome to bring your dog to meals, but these are limited. Therefore, it is important that you reserve this table when booking your room. It is usually not possible to arrange a table upon arrival.
There are no restrictions for dogs in the hotel lobby, bar, etc.
European Travel Insurance
We recommend that you take out travel cancellation insurance: European Insurance. With the European travel insurance you are also covered if you or a close relative fall ill before your trip. You will find all the details in the current information letter from Europ. Versicherung.