Cancellation & Covid-19

Book without a risk

At the moment (planned until 31.08.2022) there are no regulations, no tests, no vaccination certificates and no masks.

In the event of quarantine regulations here or in your country, a positive Covid-19 test or a border closure,  free cancellation is possible for all visitors until the planned arrival day.

There is no refund for meals not taken. We recommend the European insurance  which include also a cancellation in case of Covid-19 (includes Covid-19 symptoms too). You will find more information at the end of this page.

All other cancellation reasons:

Up to 14 days before arrival no cancellation fee, 14 days to 4 days before arrival 50% of the room rate, 3 days to day of arrival, no show, late arrival, early departure 100% of the room rate.

Christmas/New Year: No cancellation fee until 15.11.2021 before arrival, 16.11.2021 until 3 weeks before arrival 50% of the room rate, 3 weeks until arrival, no show, late arrival, early departure 100% of the room rate.

There is no reimbursement for meals not consumed.

Covid-19-Informationen

For trouble-free entry into Austria and during your stay the following health regulations apply:

There are no mask obligations and also no tests or vaccination certificates necessary.

Only in the hospitals FFP2 masks are still necessary.

A few days before your arrival you will receive an email with the latest information for your arrival and stay.

Hygiene and safety concept in the hotel

Due to the Coronavirus (COVID-19) we have taken additional safety and hygiene measures to ensure the safety of our guests and staff.